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COVID-19 Updates

COVID-19 Update

The City of Langley is proud to support the COVID-19 BC Immunization Plan, with Kwantlen Polytechnic University being used as a combined testing and Immunization vaccination centre operated by  Fraser Health Authority

All people 12+ can now register to get vaccinated. For more information on the COVID-19 vaccine, including booking details, please visit gov.bc.ca/getvaccinated or call 1-833-838-2323.

The City of Langley continues to provide most civic services and take steps to protect the public and help limit the spread of COVID-19. For updates on specific programs and service areas, and facilities please see the following information below. 

Masks are required for those 5 years of age and older inside City of Langley facilities, including Langley City Hall, Timms Community Centre, Douglas Recreation Centre, and Langley City Library. Exemptions for mask usage are people with health conditions or with physical, cognitive, or mental impairments who cannot wear one; or people who cannot put on or remove their mask on their own.

City Hall

  • The north entrance to City Hall/Timms Community Centre and Library is open. The public parkade remains closed as the City waits for the staff gate to be repaired (parts ordered).
  • Property taxes can be paid online, through your bank online, or the Finance Department at Langley City Hall. Other departments within Langley City Hall, will continue to operate, but public access will continue to be restricted until further notice. The public is asked to make an appointment for services from the other departments by calling 604.514.2800 or emailing meeting@langleycity.ca.
  • Bylaw and parking enforcement have resumed. The Bylaw Department has no authority to enforce COVID-19 compliance. To submit a complaint please contact Fraser Health. Parking disputes must be submitting in writing; parking dispute forms will be available at the bylaw office. Bylaw staff are available by email, online, phone or by appointment.
  • As permitted under Ministerial Order M192, the City has been holding its Council meetings, Committee, and Task Group meetings, and Public Hearings electronically via Zoom. On September 28th, Ministerial Order M192 will expire. Effective September 29, 2021, the City of Langley will return to holding these meetings in-person, at City Hall in order to comply with provincial Bill 10 Municipal Affairs Statutes Amendments Acts, which will come into force on that day.  Under Bill 10, amendments to the City's current Council Procedure Bylaw are required to allow meetings to be held electronically. Further notice will be provided regarding potential amendments to the City’s Council Procedure Bylaw to allow for electronic meetings again. In the interim, in order to comply with the current Provincial Health Officer Order on face coverings, face masks will be required to be worn when attending these meetings. Regular Council meetings will be scheduled for 7:00 pm and will be live-streamed to the public and the recordings will continue to be posted to the City's website for viewing after each meeting.  
  • Effective September 29, 2021, Public Hearings will return to being held in-person at City Hall. Members of the public will be able to provide public input either by written submission or attending in-person.  Public Hearings will continue to be live-streamed to the public and the recordings posted to the City's website for viewing after each Hearing.
  • City Hall is not accepting resumes in-person and is only accepting resumes by emailing HR@langleycity.ca. Non-essential interviews have been cancelled and essential interviews will be conducted digitally. Langley City appreciates the interest of all applicants. Only those selected for an interview will be contacted. 

Engineering, Parks & Environment

  • Parks are open. Please follow all of the COVID restrictions.
  • Community Gardens are open. Users must comply with the Garden Coordinators to access their plots. 
  • Curbside garbage and organics collection – the city’s waste collection contractor, Emterra Environmental, is experiencing higher than normal garbage and organics volumes partly due to the season and more people home during this pandemic period. They kindly request your patience during this time. If your collection day is missed please place it out again the following day for collection. Should you have any concerns please contact 604-635-0999 or email col@emterra.ca.
  • Recycling Collection - The new contractor, GFL Environmental, is enforcing collection rules more vigilantly than had been done in the past. Recycle BC has determined that proper sorting is imperative to the success of the recycling program as contamination results in recycling being redirected to the landfill. This will mean that we all need to be more diligent in sorting our recyclables. For more information please visit https://recyclebc.ca/langley/. If you have any questions or concerns about the curbside collection program, please contact the collection contractor, GFL Environmental, at 778.765.3662 or srrecycle@gflenv.com. If unsatisfied with their response, then contact Recycle BC at 778-588-9504; Toll-Free 1-855-875-3596 or info@recyclebc.ca.
  • Help prevent the spread of COVID-19 and protect our waste collection staff: Put all personal hygiene products, used tissues, sanitary wipes (even those labelled compostable), paper towels, napkins, cleaning cloths, face masks, gloves, and similar items in plastic garbage bags. Securely tie garbage bags shut and place them in the garbage bin. Set out in your bin in your regular collection area on your scheduled day. Un-bagged or loose items will not be collected. If you are sick or caring for someone who is sick in your home, please double-bag your waste, seal it tightly and place it in the regular garbage collection. 
  • All filming permitted in the City must follow COVID protocols. For more information, visit Creative BC. 

Recreation, Culture & Community Services

  • Proof of Vaccination: As of September 13, in accordance with the Provincial Health Order, anyone 12 years of age or older who chooses to participate in certain indoor events or activities offered by the City of Langley will be expected to show Proof of Vaccination at the time of arrival. Proof of vaccination is required each time someone participates in one of the listed indoor activities and will be checked at the entrance to the facility. 
    • Proof of vaccination status required:
      • Weight Room and Gymnasium programs
      • Use of the walking track at Timms Community Centre
      • Use of the Games Room at Timms Community Centre
      • Indoor organized group recreational classes and activities. This includes all fitness and special interest classes.
    • Exempt activities and programs:
      • All programs offered by the City of Langley for children and youth only (21 years of age and under), and those adults required to assist in the programs                        
      • Have questions? Contact us at 604.514.2940 or 604.514.2865 or recreation@langleycity.ca 

Development Services

  • Any questions or inquiries regarding building permits and licences can be emailed to inspections@langleycity.ca or you can contact us at 604.514.2804. 
  • If City inspection staff attend a job site and people in proximity to the inspection are presenting any signs of any illness, the inspection will not be conducted.

Fire Rescue Services

  • Langley Fire Hall will continue to operate, but the public will have restricted access until further notice.
  • The Fire department will continue to perform business inspections on a case-by-case basis.  Please email fireinfo@langleycity.ca or phone 604.514.2880 for any questions or concerns.

Langley City Library

  • The City of Langley Library re-opened to the public with COVID-19 safety protocols in place. The current hours of operation are Monday to Thursday, from 9 am to 8 pm. Friday and Saturday 10 am to 5 pm, and Sunday 1 pm - 5 pm. Telephone service is provided during those hours via 604-514-2850, and many resources and services are available on their website at http://www.fvrl.ca. The library will be re-assessing the hours of operation as the situation develops, and any changes will be posted online. For any more questions and concerns, please contact them at https://fvrl.bibliocommons.com/locations/LY

RCMP

  • All Community Police Offices in the Langleys will be closed until further notice.  The RCMP is encouraging people to call 911 for emergencies and that any non-emergency inquiries/reports should be made by telephone at 604.532.3200.  If unavoidable, in-person reports can only be made at the main detachment located at 22180 48A Avenue.
What You Can Do

COVID-19 is transmitted via larger liquid droplets when a person coughs or sneezes. It can enter through the eyes, nose or throat. It is not known to be airborne (e.g. transmitted through particles in the air) and it does not come in through the skin. It can be spread by touch if a person has used their hands to cover their mouth or nose when they cough. For more information, please visit the following link from the BCCDC.

If you are not working as an essential service provider or front line response worker, please stay home. If you must leave your home, practice proper physical distancing by avoiding crowds and staying 2 metres (6 feet) away from other people.

Please remember:

  • Regularly wash hands with soap and water for 20 seconds; use alcohol-based hand sanitizer if hand-washing is not available.
  • Maintain a physical distance (at least 2 metres apart from others).
  • Avoid gathering in groups.
  • Avoid touching your face, mouth and nose with your hands; Masks are not recommended as protection since they may cause you to touch your face more often, which may be worse than not wearing a mask.
  • Covering mouth with a tissue when coughing and sneezing
  • Discarding tissues into a waste container.
  • Not attending public parks, facilities, events or gatherings if you are unwell and stay home when you are sick.

Learn more about what you can do to help stop the spread of coronavirus (COVID-19).

If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment. The Public Health Agency of Canada has created a toll-free phone number (1-833-784-4397) to answer questions from Canadians about novel coronavirus. 

Visit the health agency websites listed below for accurate and up-to-date information. 

COVID-19 and other Health-Related Phone Lines & Information

Medical information – 811 
Non-medical information – 1-888-COVID19 (1-888-268-4319) 
Fraser Health Crisis Line – 604-951-8855 (crisis intervention, support information on local services)
Community and Social Services information (recently added more resources for seniors) – 211
Public Health Agency of Canada toll-free phone number: 1-833-784-4397

Find Help Now - Need someone to talk to right away?  If you are worried, confused or just need someone to talk to, there is help available:

  • Kid’s Help Phone: Call 1-800-668-6868. For kids and teens (ages 20 and under), professional counsellors are available to help, 24 hours a day. It’s free, confidential and anonymous.
  • Mental Health Support Line: Call 310-6789 (do not add 604, 778 or 250 before the number). This number will connect you to your local BC crisis line without a wait or busy signal, 24 hours a day. Crisis line workers are trained to help provide emotional support as well as mental health information and resources.
  • Here to Help:    https://www.heretohelp.bc.ca/infosheet/covid-19-and-anxiety
  • Canadian Mental Health – BC Division     https://cmha.bc.ca/mental-health/find-help
Community Information and Resources

Visit bc211.ca, or call or text 211, for a comprehensive list of community and social services in Langley.

Are you a senior needing help, know a senior who needs help, or wish to volunteer? Register for NEW Safe Seniors, Strong Communities Program - a program that matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help. Visit bc211.ca, or call or text 211.

Business Resources

Financial Support & Manufacturer Recruitment

Business Reopening Resources

COVID-19 Business Continuity & Preparedness Resources

Additional Resources: Other Municipalities