City Services

The City of Langley’s mission is "building a vibrant, safe and inclusive community together with current and future generations" that provides our citizens with a high quality of life. Providing quality City services and “full-circle service” is very important to us!

Full-circle service diagram. The diagram is in the shape of a circle and is segmented into five parts.
  • Courtesy and Respect – We value and work to address concerns, no matter how big or small.
  • Timely Response – We deliver as quickly as possible
  • Clarity and Accuracy – We provide the most current and complete information available.
  • Follow Up – We close the loop to ensure we've delivered.
  • Accountability – We measure our individual success by our demonstrated commitment to delivering full-circle service.

Report a Problem

Report non-emergent issues online through our Request For Service platform and get connected to staff quickly and efficiently. To report things like bylaw issues, illegal dumping, garbage and recycling, parks and trails issues, and more.

Submit a Request